Terms & Conditions

Certification Guarantee

We offer the finest training that uses the world’s most sought-after instructors. We are so confident you will succeed that we guarantee you’ll get certified!

YES! We guarantee you will pass your certification exams! If the registered user fails the certification exam after using our study material – showing us 4 scores of 90% or better, within 180-days of purchase and proof of failing the certification exam, the subscription may be canceled and you will receive a full refund of the purchase price.

Return Policy

We have a 24-hour cancellation policy for all courses.

Purchase Orders

State and Federal Government, Educational facilities and University Purchase orders are accepted. Company Purchase Orders (PO) are also welcome. We accept purchase orders directly from clients with 100 or more employees.

Terms: Net 30

Federal Tax ID #:46-0997004

Free 1-Year Upgrade Policy

We provide free upgrades for 1-year from the date of purchase. If the certification program you are enrolled in is updated, you can upgrade to the new course at no additional charge.

How do I Get My Free Upgrades?

Call one of our offices or email us at customerservice@ituniversityonline.com